Buying on Artistics

Artistics Guarantees: Buy with confidence

At Artistics, we are dedicated to transparency and service. Whether this is your first purchase of a work of art or you’re a knowledgeable collector, we are committed to providing you with a premium, personalized service, before, during and after your purchase.

Find the answers to our most frequently asked questions here. For any other information, consult our Buyer FAQ page, or do not hesitate to contact us by email, telephone, or via our online chat service.

Artistics works directly with the artists whose works are shown on the website. Each piece is signed by the artist and shipped with a certificate of authenticity.

Yes, it is 100% secure thanks to the online payment system used by our banking partner, the CIC. Your banking information is always encrypted when it moves over the internet. That means that the information is coded in a way that makes it impossible to read. Your banking information is sent to the CIC via secure channels and is never handled by Artistics.

The international carriers with which we work, including FedEx and DHL, deliver to more than 200 countries and territories around the world. Thus, your country is probably one of the covered areas. If that is not the case, please email us at contact@artistics.com so that we can find a solution.

Yes. Artistics insures each shipment under a policy that covers the risks of loss or damage to your order while it is being transported to the shipping address you provide. The cost of this insurance is included in the shipping fees. If your order is damaged upon delivery, you should flag the issue with the carrier, then contact us at +33 (0)1 40 28 92 28 so that we can respond as quickly as possible.

If for any reason, you are not satisfied with your purchase, you can return it free of charge and receive a full refund. Call us within 14 days from the time of delivery: we will dispatch our carrier to come and pick up the artwork, at our expense, and we will refund the full amount of your order!

Art Commissions: Made-to-Measure Art

Have you discovered the creative world of one of our artists while browsing the gallery and are now dreaming of a work designed especially for you?

Let us know your desires and constraints (size, subject, colors, budget …). We study the feasibility of your project in connection with the artist and coordinate its execution right up until it is delivered to you. By ordering through the gallery, you’ll enjoy the same guarantees as other purchases: You assume no risk.

Contact us to discuss your project by phone, email or online chat. Our details are at the bottom of this page. We will do our best to bring it to fruition!


Pay in installments with no additional fee: Art for everyone!

Have you fallen in love with a work of art offered for sale on Artistics? Would you like to pay in installments without incurring an additional fee? Artistics offers the option to pay for your purchase by bank transfer or check in 3 monthly installments. French checks are accepted only if they have been issued by a French bank.

If you wish to take advantage of these easy-payment terms, contact us using the form that can be found next to your selected artwork (click on “Contact Us”).


Private studio visits: Inside the creative space

Perhaps you have fallen in love with a work you discovered while browsing our online gallery but hesitate to buy it without having seen it in real life. We can organize a private visit to the artist’s studio to view the work that you have selected.

You can find the location of the artist’s studio on the page where the artwork is featured, under the heading “Details”. Complete the form you’ll find next to it to make your request.

Alternatively, we can have the work sent to our showroom in Paris. If distance does not allow you to take advantage of one of these options, don’t worry: you have two weeks from the date of receipt to return your artwork if it does not meet your expectations. Just call us and we will come to pick up the artwork from you at our expense!


The Artistics Gift Card: Give the Gift of Art!

Would you like to give a unique and truly personal gift to a loved one? Give the gift of art!

If you’re unsure about your recipient’s tastes, then an Artistics gift card is the perfect solution. You decide the amount, and the recipient can choose from the thousands of artworks available from our online gallery.

Shipping date: one business day from the confirmation date of your order. Express delivery and digital copy available upon request. Contact us to place an order.

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    You can also call us on +33(0)1 40 28 92 28.


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